An Empirical Examination of E-Government Virtual Services: Mediating Role of Users’ Perceived Usefulness

Government websites are the repository of information where citizens can timely access substantial and reliable information. It is normal to find antagonism between formulators users e-government virtual services (EGS). This study designed assess quality provided by Pakistani government websites. Data collected from 278 university graduates using simple random sampling technique. Results Smart PLS show that survey respondents exhibit positive attitude towards perceived system (PSQ) (PIQ) They also perceive useful display their satisfaction services. Finally, findings provide support mediating role users’ usefulness (UPU). Policymakers practitioners take advantage design more citizen centered optimize with mandatory